About Systems Integration, Modeling & Simulation, Inc. (SIM&S, Inc.)
Mission
Our mission is to create opportunities for the skilled resources in science, technology, engineering and math (STEM) and to create opportunities for the unskilled workforce to augment STEM resources with implementation services, in order to enhance our style of living.
Commitment
We are committed to providing cost competitive services and products on schedule and within budget in a safe and clean environment.
We actively solicit feedback from our employees and our customers in order to better serve them and to focus on providing the desired solution.
Advantages
- We are a solution focused company delivering a broad range of innovative, customized services including consulting, systems engineering, integration, training, and professional staffing-all designed to maximize your company’s technology investments.
- We offer first-rate, responsive 24/7 expertise in the areas of call center/help desk solutions, electronic security/ safety solutions, web-based solutions, campus telephony services, and network management solutions.
- SIM&S partners with our clients integrating technology to increase productivity and profitability. We develop software solutions to meet the demands of your companies’ dynamic technological needs.
The "S" in the SIM&S logo is a mathematical symbol called a contour integral.
Quality Policy
SIM&S, Inc., is a Solution Focused company committed to meeting or exceeding all customer requirements. We conform to ISO 9001 and CMMI and strive to continually improve the processes in our quality management system. We believe “A company which remains focused on its strongest abilities while consistently delivering more than requested will soar where others merely succeed.”
History
SIM&S emerged in the industry in 1992 providing computer engineering services with a focus in modeling and simulation of radar and telemetry acquisition systems and implementing emergency management systems in military environments.
SIM&S also provides alarm monitoring services in support of federal police and the military. In the mid-1990s, client/server technology evolved, and SIM&S became a leading integrator of the Remedy Action Request Help Desk Solution. With this technology, SIM&S developed expertise in call center management and the development of Customer Relationship Management (CRM) solutions. In 1995, SIM&S was granted 8(a) and HUBZone certifications and was awarded by the SBA the 2004 Tennessee 8(a) Graduate of the year. In 1999, SIM&S' superior performance at Fort Monmouth providing Metropolitan Area Network (MAN) and help desk services opened doors for SIM&S to provide campus telephony services.
Shortly after 9-11-2001, SIM&S' partnership with SAIC led SIM&S into providing Inspectors (armed and unarmed) using state-of-the-art X-and Gamma-Ray, non-intrusive solution, to scan cargo entering military bases and at a NATO conference. In 2006, SIM&S used their CRMS, coupled with call center management expertise, to quickly provide a call center for FEMA in support of the Katrina aftermath. In 2010, SIM&S became known for its ability to quickly provide customer solutions with a focus on quality, schedules and efficient resources using real-time prototyping software to reduce cost. With this performance our customer created our tagline “Solution Focused 24/7” from our behavior. Since 2010 the SIM&S team focus is Engineering (Computer), Telephony, Security (Cyber/Physical) and Technology (Information).